Archive for Brand Autopsy

Archives

A Worthy Rant from Paul Williams

Starbucks Has Nothing To Lose - Freakin’ Go For It! Attaboy Paul!

Eric Schmidt on Google being Frugal

Business at Google is healthy. However, in these uncertain times Google is watching its expenses and is getting downright frugal by tightening some of its famed employee perks (free food, free ...

What if Starbucks Marketed like a Church?

This blog has received lots of links from progressive-minded churches wanting to improve their marketing. It's my turn to reciprocate. Just as churches can learn something from business marketers, business marketers can learn ...

Ugly Financials at Whole Foods

Retailers of all types are struggling. The October financials are in and things aren’t pretty for upscale and downscale retailers. Same store sales at upscale retailers are in a free fall: Neiman Marcus ...

Great Advice for All of Us

SOURCE: The Cocktail Party Rule (Hugh MacLeod)

Three Reads

ONE | Eat and Tell With 4-million reviews written and 15-million visitors a month, Yelp is changing the business of reviews for those doing the reviewing and the businesses doing the listening. Individual ...

SNIPPET | Age of Conversation

The other day I shared some “Money Quotes” from the AGE OF CONVERSATION book. Today, I’m sharing a snippet from my essay in the book … THE MARKETING MATRIX: Ignore or ...

MONEY QUOTES | Age of Conversation

If you run in the same social media circles that I do, you’re aware of the Age of Conversation collaborative book. For those unaware, the Age of Conversation is collection of essays from ...

Better Billboard. Fresher

In July, I ranted about how there isn’t a faster way to commoditizing a brand than using unemotional and uncreative language. The example I used was Starbucks and this billboard:...

Red Rubber Ball at Work

I’m a Kevin Carroll fan—it’s not hard not to be one. His enthusiasm for unlocking the unbridled playfulness we once enjoyed as children is as contagious as it is important. Kevin uses ...

Head or Heart? Perhaps both.

My short riff about Seth Godin’s TRIBES book sparked an impassioned comment from The Brand Builder guy, Olivier Blanchard. I’m sure others think as Olivier does when he asks, ...

Head or Heart? Perhaps Both.

My short riff about Seth Godin’s TRIBES book sparked an impassioned comment from The Brand Builder guy, Olivier Blanchard. I’m sure others think as Olivier does when he asks, ...

Make Leadership Happen

For years, Seth Godin has urged us to make something happen at work. This urging has usually been centered around launching Purple Cow products ...

What is a Good Idea?

I just read one of the more compelling definitions of what a “Good Idea” is. This definition is remarkable in its brevity and clarity. You might also agree …“A really good idea ...

WINNER | SWOMfest Haiku Contest

"Big Ups" to SCOTT ANDERSON ... his SWOMfest Haiku was chosen as the bestest. His prize is a comp'd ticket to SWOMfest.Good goin' Scott ... ...

SWOMfest Hailku Contest

SWOMfest is happening in Austin on Thursday, October 30. Huh? ... SWOMfest? Yes, SWOMfest. The Society for Word of Mouth (SWOM) is putting on a one-day conference which promises ...

SWOMfest Haiku Contest

SWOMfest is happening in Austin on Thursday, October 30. Huh? ... SWOMfest? Yes, SWOMfest. The Society for Word of Mouth (SWOM) is putting on a one-day conference which promises ...

The Do:ology of Slide:ology

Earlier I raised the issue about THE HOW IS MISSING from recently published books on presentation slide design. The comments riffing off the post were great with some passionately arguing for presenters ...

Would you miss Dairy Queen?

Continuing my “Would you Miss” series ... Does Dairy Queen provide such a unique product and customer experience that we would be saddened if it didn’t exist? ...

The HOW is Missing

I’m a marketing ideas guy, not a graphics design guy. I know my way around PowerPoint but am clueless about how to use a program like InDesign. When designing presentation slides I know ...

More Business Failure Commandments

Earlier, we shared takeaways from Donald Keough’s THE TEN COMMANDMENTS OF BUSINESS FAILURE. Today, by way of Seth, we learn of Ed Welch’s list of 101 ways a business WILL destroy itself. ...

ANSWERS | !!! Required Reading !!!

Homework was given. A quiz was taken. Now its time to grade your work. Answers are below. (And no, we will not be grading on a curve.) DOWNLOAD QUIZ ...

Buzz vs. Sustainable WOM

Kathy Sierra brilliantly (and succinctly) sums up the difference between "Buzz" and "Sustainable" Word-of-Mouth. *** source link ***

Quiz | !!! Required Reading !!!

As assigned earlier, you were asked to read a conversation between Kip Tindell (The Container Store) and John Mackey (Whole Foods Market). You were also alerted to a “pop quiz.” This ...

nudge | !!! Required Reading !!!

Have you READ THE CONVERSATION between Kip Tindell (ceo/co-founder of The Container Store) and John Mackey (ceo/co-founder of Whole Foods Market)? On Friday, there will be a quiz. To ace the quiz, you ...

!!! Required Reading !!!

In June, Time magazine ran a story about the business philosophies of Kip Tindell (ceo/co-founder of The Container Store) and John Mackey (ceo/co-founder of Whole Foods Market). Kip and John ...

More BBQ Video

Yeah, this post is off-topic .. oh well. The above photo is of my older brother (Trip) and nephew (Blair) It was taken earlier this month ...

Talking Shop with Zane Safrit

I first met Zane Safrit at a Word of Mouth Marketing Association Conference in Orlando back in 2006. He was on a panel discussing how he, as then CEO of Conference Calls ...

This One Time at Brand Camp…

As part of the Post2Post Book Tour, we’re pimping Tom Fishburne’s newest collection of cartoons illustrating the funny side of business life in the trenches of brand management. ...

Peter Kim and the Ego Trap

photo credit: Peter KimFor the backstory … go here. For my take … go here. For Peter’s rebutal … go here. And now ... after following ...

Resuscitating Comatose Brands

Kudos to Karlene Lukovitz for her autopsy-esque article on reviving left-for-dead brands. Click here or below to read the interesting article...

Would you miss Crate & Barrel?

Continuing my “Would you Miss” series ... Does Crate & Barrel provide such a unique product and customer experience that we would be saddened if it ...

Currently reading …

>> What are you reading?

How the Marketer Explained Dumbness

Jonathan Salem Baskin (from the Dim Bulb blog) goes Seuss on us with his strong take on JCPenny’s advergame venture to market its DORM LIFE product line to college gals. Sample this ...

A Visit to Snow’s BBQ

Living in the Badlands of Central Texas has some benefits. I took advantage of one those benefits this morning by visiting Snow’s BBQ in Lexington, TX. Brand Autopsy blog readers will recall ...

#3 — Biz Book | Tweet by Tweet

My "Biz Book | Tweet by Tweet" experiment ends today. For those unaware, I’ve been sharing super-tight and ultra-pithy takeaways from a worthwhile book, THE TEN COMMANDMENTS OF BUSINESS FAILURE (Donald Keough). ...

Re: Whole Foods Market in 2008

Jackie Huba, a fanatical Whole Foods Market customer evangelist, asked What Should Whole Foods Do? in response to its dismal third-quarter financials and its under-performing stock. I was going to ...

#2 — Biz Book | Tweet by Tweet

You may have missed the first two days of my tweeting meaty and super-tight takeaways from Donald Keough’s Ten Commandments for Business Failure. No worries, I got ya covered. Catch-up ...

Two Buck ‘Bucks

SOURCE: Associated Press article Starbucks offers afternoon drink deal nationwide Looking to bring more value-seeking consumers through its doors for a late afternoon caffeine fix, Starbucks Corp. said it will now offer its morning customers ...

Biz Book | Tweet by Tweet

I’ve highlighted Donald Keough’s Ten Commandments for Business Failure in a recent post. It’s a worthwhile read because Keough points out tried and true pathways for any business venture to fail. ...

OBD on TDS

Heads-up … you may wanna watch The Daily Show tonight (Aug. 4) … Lucas Conley of OBSESSIVE BRANDING DISORDER notoriety will be a guest on tonight’s show. For a refresher on OBD ... ...

OBD on TCR

Heads-up … you may wanna watch The Colbert Report tonight (Aug. 4) … Lucas Conley of OBSESSIVE BRANDING DISORDER notoriety will be a guest on tonight’s show. For a refresher on OBD ... ...

Business Failure Commandments

What you just read is a money quote from Donald Keough’s recently published, THE TEN COMMANDMENTS FOR BUSINESS FAILURE. For years Keough, a former long-time ...

Newest Poster Child for Word-of-Mouth

Ben McConnell introduces us (or maybe just me) to the newest poster child business for Word-of-Mouth Marketing ... ...

Remembering My Mother

Remembering My Mother

Three Reads

ONE | How Detroit can Create the Next iPhone David Murphy from Barrie D’Rozario Murphy shares smart thoughts on how car makers can use Limited Supply, New Distribution Models, Functionality, and Advance Buzz to ...

Dear Laura Ries…

Laura, do you really believe by adding GPS functionality to the iPhone, it changes it so dramatically that the iPhone goes from being a convergent device to a divergent device? As you’ve implied, the ...

Architects Envision the Next Starbucks

Consider peeping the July issue of ARCHITECT magazine. The magazine asked five architect design firms to envision the rebirth of Starbucks. Interesting results ... lots of daydreaming esoteric fodder for design-types. ...

When Being Too Good Becomes Bad

Let’s pretend … you live in a small town, population 1,200. You operate a BBQ joint open only on Saturdays in this small town. The townsfolk describe your brisket as “transcendent meat.” By the ...

Now that it is going away, we’re devastated.

As many of you know, I will occasionally ask if you would miss a specific company if it went out-of-business tomorrow. (It’s part of my Would You Miss series inspired by the book, ...

Pete Blackshaw on Credibility

Just finished reading Pete Blackshaw's book about "running a business in today's consumer-driven world." Those of you deep into word-of-mouth marketing and social ...

Toy Box Leadership

The following Money Quotes presentation shares an interesting angle from the recently-published, TOY BOX LEADERSHIP. As the title conveys, this book takes classic childhood toys and extracts basic leadership lessons we first learned ...

Better Coffee. Faster. ** NEVER **

I’m not as unsettled about Starbucks selling smoothies as I am about Starbucks approving this billboard: LOCATION: Northbound & Southbound on I-35 (near ...

Article (1) & Interview (2)

ONE | I dusted off my “No Business is Perfect” essay and gave it new life with new context. It’s on the Keppler website … READ ARTICLE. TWO | CZ Marketing interviewed me ...